Senior Insights Consultant, FMCG

Auckland, New Zealand | Global Markets | Full-time | Partially remote

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Quantium

Founded in 2002, Quantium have combined the best of human and artificial intelligence to power possibilities for individuals, organisations and society. Our solutions make sense of what has happened and what will, could or should be done to re-shape industries and societies around the needs of the people they serve.

As one of the world’s fully diversified data science and AI leaders we operate across every sector of the economy and we’re growing fast - with growth comes opportunity! We’re passionate about building out our team of smart, fun, diverse and motivated people.

We combine a team of experts that spans data scientists, actuaries, statisticians, business analysts, strategy consultants, engineers, technologists, programmers, product developers, and futurists – all dedicated to harnessing the power of data to drive transformational outcomes for our clients.

 We actively foster a culture where our people can stretch themselves to reach their full potential. We also know that work has to work for you, and modern life is fast-paced and balance can be tricky. You want to work where you are respected and valued as an individual, not a number. Quantium embraces a flexible and supportive environment dedicated to powering possibilities for our team members, clients and partners.

 

The Role

This role sits within our passionate and collaborative FMCG Auckland team – we thrive within Quantium’s unique, fast-paced environment and we also know how to enjoy and celebrate our successes. This is an awesome opportunity to begin a career in consulting by joining a high-performing team working with a priority client.

In this role, you will be providing insights and recommendations to key business problems around promotional activities, category, range, marketing and overall brand strategy. You will have a flair for relationship management, an analytical mind, a thirst for understanding customers and thrive in a collaborative environment.

 

Key responsibilities

  • Client management: manage own portfolio of clients; build and maintain positive working relationships with key client stakeholders. Clients may be small, medium or large; expectation to own small, medium and larger clients
  • KPIs on client retention and satisfaction / NPS
  • Deliver analytical solutions through bespoke analysis and projects; able to juggle multiple complex project requirements across a range of different clients; effectively resourcing project elements to the correct individuals even if they fall outside their immediate location team
  • KPIs on revenue and financial targets, client retention and satisfaction
  • Using a trusted advisor approach, upsell and cross sell projects and products to new and existing clients e.g. Projects, incremental FTE
  • KPIs on client revenue mix and client retention
  • Contribute to high-performing, collaborative, positive and engaged culture for the FMCG team
  • Mentoring, developing and task managing junior team members
  • KPIs on team engagement via team engagement surveys

 

Experience and education required

  • Tertiary qualifications in a related discipline
  • Significant experience, approximately 5 years+, in a Retail / FMCG business in Buying, Category or Sales or in an Analytics Consulting role in the FMCG industry
  • Knowledge and experience analysing data, preferably customer, transaction or sales data in an FMCG context
  • Preferably previous people leadership experience
  • An ability to work proactively and leverage available resources to problem solve
  • Experience working with stakeholders (both internal and ideally externally) up to and including a senior level
  • Strong communication skills, including the ability to effectively sell ideas and explain complex concepts
  • Confident presentation skills
  • Ability to thrive in a fast paced and regularly changing environment, juggling multiple stakeholders and projects

More about Quantium

 

 

Quantium are an equal opportunity employer and value diversity. We are a multicultural team of various beliefs, sexual orientations and gender identities. We celebrate our diversity of race, religion, colour, national origin, gender, sexual orientation, age, marital status and disability status.

Please note, this role is not suitable for Graduates. If you are a graduate and you’d like information about our Graduate Academy please visit https://au.gradconnection.com/employers/quantium/about-us/

If you submit an application or expression of interest to The Quantium Group Pty Ltd, we may disclose your application or expression of interest on a confidential basis to our related companies, and joint venture companies, including our Parent Group - Woolworths Group Limited.  We will only make such disclosures for the purpose of considering your application or expression of interest and opportunities in those organisations.

Click on the links to find out more about how Woolworths Group, and Quantium  manage your personal information including how you can access your personal information, make a correction or make a complaint about a breach of the Australian Privacy Principles.