Lead, User Experience Design (Sydney / Melbourne / Brisbane)

Sydney, New South Wales, Australia | Product and Technology | Full-time | COVID-19 remote


Founded in 2002, Quantium combines the best of human and artificial intelligence to power possibilities for individuals, organisations and society. Our solutions make sense of what has happened and what will, could or should be done to re-shape industries and societies around the needs of the people they serve.

Our partnership with Woolworths means that we have un-paralleled access to customer behaviour data of over 10 million Rewards customers that we leverage to provide data-driven insights for Woolworths. We are consistently investing in next generation technology, growing our data partnerships and our client base, but most importantly we are investing heavily in our people.

2021 has been a huge year for Quantium, and we’re continuing on our solid growth trajectory.


The Role

The Lead UX Designer will be hands-on leader, managing a team of approximately ten designers. Reporting to the Executive Manager of UX Design, the Lead will be designing, facilitating and running regular workshops and co-creation sessions for ideation and iteration. S/he will be developing road-maps and collaborative design processes from conception, through to launch and follow through the shipped products. The successful incumbent will be proficient in managing clients and internal stakeholders including developers, product owners / managers, data scientists, consultants and customer advocates.


Key responsibilities:

  • Lead and run requirement gathering and various design thinking/design sprints workshops and help prioritising them.
  • Lead client relationships and be their trusted advisor.
  • Lead a team of approximately 10 with 4 direct reports. Coach your team through reviews and feedback. Support their UX/UI growth. Raise the capacity, skills and quality of user-centred design on your team.
  • Own and deliver end to end Product Design Experience for specific sections of Quantium products, from conception, through to launch and ongoing follow through of shipped products.
  • Own and deliver UX design to deliver product mock-up for bespoke business development proposals for clients
  • Contribute to the culture of best practice design, high performance, growth and success
  • Critique in-progress design work, evaluating the priority and effectivity of solutions.
  • Successfully perform a task analysis by studying user testing to understand how someone does a specific task.
  • Effectively map Use-Case and state why a person would use the platform.
  • Map Storyboards to show and display a user’s story.
  • Conduct Usability Testing to validate design concepts.
  • Regularly participate in design reviews.
  • Study analytics to understand user behaviour.


Experience and Education Required


  • Approximately 7-10 years of experience in end-to-end Product UX design experience on large scale applications, ideally within an in-house, customer centric, corporate environment
  • Experience in managing and mentoring teams
  • Working experience and knowledge in Figma or extensive experience using Sketch with the desire and ability to quickly pick up new tools
  • A strong visual design background or a natural flair for creating high quality visual design
  • Exceptional communication and stakeholder management skills with the ability to independently lead stakeholder meetings, workshops, feedback sessions etc
  • Genuine passion in collaborating with other designers, writers, marketing professionals, and others to guide our product design forward
  • True passion for staying on top of industry trends and continuous growth
  • Must be able to manage ambiguity, work autonomously, and multi-task
  • A degree in the design professions (BS/BA in HCI, Human Factors, Industrial Design required or equivalent professional work-related experience
  • Excellent communication and documentation skills


More about Quantium

As one of the world’s fully diversified data science and AI leaders we operate across every sector of the economy and we’re growing fast - with growth comes opportunity! We’re passionate about building out our team of smart, fun, diverse and motivated people.

We actively foster a culture where our people can stretch themselves to reach their full potential. We also know that work has to work for you, and modern life is fast paced and balance can be tricky. You want to work where you are respected and valued as an individual, not a number. Quantium embraces a flexible and supportive environment dedicated to powering possibilities for our team members, clients and partners.

Quantium are an equal opportunity employer and value diversity. We are a multicultural team of various beliefs, sexual orientations and gender identities. We celebrate our diversity of race, religion, colour, national origin, gender, sexual orientation, age, marital status and disability status.

Please note, this role is not suitable for Graduates. If you are a graduate and you’d like information about our Graduate Academy please visit https://au.gradconnection.com/employers/quantium/about-us/

If you submit an application or expression of interest to The Quantium Group Pty Ltd, we may disclose your application or expression of interest on a confidential basis to our related companies, and joint venture companies, including Quantium Health Pty Limited.  We will only make such disclosures for the purpose of considering your application or expression of interest and opportunities in those organisations.