IND (New) HR Operations Advisor

Hyderabad, Telangana, India | HR | Full-time | COVID-19 remote

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Quantium

Since 2002 Quantium have combined the best of human and artificial intelligence to power possibilities for individuals, organisations and society. Our solutions make sense of what has happened and what will, could or should be done to re-shape industries and societies around the needs of the people they serve.

As one of the world’s fully diversified data science and AI leaders we operate across every sector of the economy and we’re growing fast - with growth comes opportunity! We’re passionate about building out our team of smart, fun, diverse and motivated people.

 

We combine a team of experts that spans data scientists, actuaries, statisticians, business analysts, strategy consultants, engineers, technologists, programmers, product developers, and futurists – all dedicated to harnessing the power of data to drive transformational outcomes for our clients.

 

We actively foster a culture where our people can stretch themselves to reach their full potential. We also know that work has to work for you, and modern life is fast-paced, and balance can be tricky. You want to work where you are respected and valued as an individual, not a number. Quantium embraces a flexible and supportive environment dedicated to powering possibilities for our team members, clients and partners.

 

The People & Culture (P&C) team at Quantium are all about building foundations to support our fast-growing international business.

 

We are recruiting for an HR Operations Advisor (P&C Operations Consultant title internally in our business).  This will be initially a 12mth contract, with further potential depending on business needs.

 

The role is varied and fast-paced with great exposure to be involved throughout the employee life-cycle. Extending from onboarding to offboarding, internal moves, raising contracts, system updates, payroll liaison and HR projects. Not just in India but in our offices globally!  

 

This is a great role for someone who loves HR operations and process, who has a strong HR skillset in providing sound HR policy advice to all employees, including with an international angle.

Key responsibilities:


Being a key member of the operations team and being involved on a day to day basis with:

 

  • Accountable for the overall delivery of Pre-hire services, background/reference checks, immigration relocations support, data management onboarding assistance.
  • Takes complete ownership to ensure smooth onboarding experience for all new hires in scope, including follow-up with the candidate/manager/recruitment to collect missing information
  • Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority and complexity
  • Responsible for managing Medical Insurance and Group Personal Accident insurance
  • Letters generation
  • Preparation of India monthly payroll inputs and payroll reports
  • Interface between organization and third-party vendors to provide monthly statutory reports
  • Coordinate with third party vendors like medical insurance, and ADP systems for timely onboarding and offboarding of employees
  • Leave Reconciliation
  • Responding to a high volume of on-line employee queries across a variety of topics.
  • Onboarding and offboarding activities for more than 200 people per year including contract generation, employee security checks, compliance training session coordination, system access, exit surveys, employee photos
  • Continuous focus on processes improvement and customer experience
  • Providing advice around policies and associated legislation changes across the different countries we operate in
  • Updating internal systems to ensure that data for payroll and reporting are accurate and up to date
  • Supporting on activities in relation to the graduate and intern intakes
  • Parental leave coordination
  • Production of regular and ad hoc reports
  • HR projects and other administrative support as required
  • Operate with Data privacy and security guidelines
  • Work health and safety coordination and initiatives globally
  • Attention to detail and ability to follow guidelines must be good

 

 

 

Skills, experience and education required

  • 1-3 years’ experience in HR Operations or HR Shared Services Operations
  • Tertiary qualified in a HR, Commerce or Business-related discipline
  • Proficient with or the ability to quickly learn the organization HRIS, payroll, and similar employee management software
  • Experience and sound understanding of Labour Law and Statutory requirements
  • Understanding and experience of HR operations including hiring, payroll and employee benefits
  • Experience in a similar role working in a fast-paced dynamic, high growth, or high change environment
  • Proven experience raising employment contract documentation and providing policy and entitlements advice, including with an international angle or for multiple entities
  • Prior experience with an online HR ticketing system
  • Experience operating successfully in an agile and often ambiguous environment
  • Organised with the ability to manage multiple priorities to required deadlines
  • Sound analytical and reporting skills
  • Process improvement mindset
  • Comfortable dealing with highly confidential information
  • Superior attention to detail
  • Experience with ADP payroll system or similar
  • Intermediate/Advanced Microsoft Office skills – Excel, PowerPoint, Word and Outlook
  • Global HR exposure (desired)
  • Strong team player, willing to learn and share experience with other team members

 

 

What does success look like?

Success will see you operating as an agile go-getter who can adapt quickly to a variety of tasks, whilst maintaining exceptional organisational skills and attention to detail. You will be seen as the expert advisor who provides strong options and solutions on all first level HR enquiries across the life-cycle. 

You see the importance of developing strong internal customer relationships and recognise the benefit of adding value in everything you do and using your initiative. You will be passionate about implementing HR operations best practice and making a difference. Having a strong team mindset with the flexibility to take on tasks/projects as the need arises is critical.