Since 2002, Quantium have combined the best of human and artificial intelligence to power possibilities for individuals, organisations and society.

Our solutions make sense of what has happened and what will, could or should be done to re-shape industries and societies around the needs of the people they serve.

As one of the world’s fully diversified data science and AI leaders we operate across every sector of the economy and we’re growing fast - with growth comes opportunity!

We’re passionate about building out our team of smart, fun, diverse and motivated people.

We combine a team of experts that spans data scientists, actuaries, statisticians, business analysts, strategy consultants, engineers, technologists, programmers, product developers, and futurists – all dedicated to harnessing the power of data to drive transformational outcomes for our clients.

We actively foster a culture where our people can stretch themselves to reach their full potential.

We also know that work has to work for you, and modern life is fast-paced and balance can be tricky. You want to work where you are respected and valued as an individual, not a number.

Quantium embraces a flexible and supportive environment dedicated to powering possibilities for our team members, clients and partners.

Senior Operations Support for our Hyderabad office. 

• Model Monitoring
• Model Management
• ETL Management
• GCP ,
• SQL
• Proficiency in Python
• Proficiency in shell scripting and using GNU tools under Linux
• Exposure to cloud computing technologies, especially networking and system architecture, would be beneficial
• Exposure to Infrastructure/Configuration as Code and CI/CD technologies would also be beneficial
• Kubernetes: staff will need exposure on the fundamentals of k8s, ideally they would be capable of administering a cluster if required

Support

• Reactive support triage triggered by user requests and proactive self-service training material curation
• Act as first line support for all user queries
• Channel end-users to self-serve guides
• Triage and direct issues to relevant support level team
• Identify and resolve systemic or recurring issues, coordinating across support levels below
• Provide add-on services agreed with and funded by business teams e.g. ad hoc bespoke insights or recurring reporting

Maintain

• Operational process execution and monitoring, combined with system and infrastructure maintenance
• Monitor process execution and resolve or direct issues to relevant support level team (includes model retraining and rescoring)
• Routine data integrity health checks
• Maintain and periodically test backup and disaster recovery
• Manage vendor and system housekeeping including secret key rotations, underlying services or OS upgrades and bug fixes

Continuous Improvement

• Code enhancements and feature builds from a predefined quarterly capacity allocation
• Strategic maintenance, e.g. identifying and adopting changes to Cloud services that can improve efficiency or reduce risk and cost
• Technical debt removal
• Enhancements based on user feedback and operation experience with the solution
• Material enhancements outside allocated capacity moved to separately funded project